Operations Consultant and Online Business Manager
I take everything living in your head, your notes app, and your chaotic inbox and turn it into a business that actually runs, so you can stop putting out fires and start scaling what matters.
12+ years of operations experience across SaaS, AdTech, EdTech, and mission-driven organizations, serving coaches, course creators, consultants, and service providers.
The work
I come into your business, learn every corner of it, clean up the back end, and hand it back to you ready to grow. Whether you are a coach with a course idea stuck in draft mode or a consultant whose onboarding process lives entirely in your head, I build the foundation that makes scaling possible and executable.
"My client had a podcast idea and a course concept sitting in her notes app for months. We built the systems, mapped the timeline, and made it executable. Both launched. Leads came in."
Result: 10K launch and a repeatable system she still uses today.
"A lawyer came to me with no onboarding process, unclear pricing, and no idea what software to use. We built everything from scratch including SOPs so he knew exactly who to hire next."
Result: A fully documented operational foundation ready to scale.
VA vs OBM
Not sure which kind of support your business actually needs? Here is the honest breakdown.
Virtual Assistant
Online Business Manager
If you are overwhelmed by operations, not just short on time, you need an OBM. I am the person between your vision and your team who makes sure the right things get done, at the right time, by the right people.
Core services
Systems audit and setup
I assess your current operations, build your SOPs, set up or clean up your CRM, and create repeatable workflows so nothing falls through the cracks again. I come in, clean it all up, and hand it back to you ready to run.
Launch and project management
I own the runway for your next offer, program, podcast, or product. Timeline, moving parts, team coordination, and execution so you can focus on showing up and delivering instead of managing all the details.
Metrics and reporting setup
I build the dashboard or tracking system so you can actually see what is working. Revenue tracking, KPIs, and reporting rhythms that make decisions easy and take the guesswork out of your growth.
Credentials and experience
Certifications
Industries served
Platforms I work in
Specializations
Alberto Business Solutions LLC
Leading Dynamics data migration, CRM implementation, revenue tracking systems, and business analytics for clients across industries. Delivering end-to-end operational support that drives efficiency and clarity.
Carrera Digital Solutions
Built and ran an independent consulting practice serving small businesses, coaches, and service providers with systems design, CRM setup, onboarding workflows, and operational strategy.
RTK.io and AdTech sector
Built a Wiki Help Center that significantly reduced onboarding time and operational friction. Managed global cross-functional teams across the US, India, and Poland, driving alignment and execution at scale.
Build with Joy
Coaching and consulting brand with a 50K+ community built on sustainable momentum, neurodivergent-affirming frameworks, and the belief that joy is resistance. Supporting high-capacity women and entrepreneurs to scale without the hustle.
Packages
Every engagement starts with a free discovery call so we can find the right fit together. No pressure, just a real conversation about what your business actually needs.
Foundation First
$750 / month
One core service, 10 hours a month. Perfect if you need to start somewhere solid and build momentum from there.
Growth Partner
$1,500 / month
Two services, 20 hours a month. For the business that is growing and needs real, consistent operational support.
OBM Partner
$2,000 / month
All three services, full operational support. I run the back end so you can run your business.
Tools I work in
Including AI tools that save you time and make your operations smarter.